Effective Immediately

We apologize, but effective immediately: Children are permitted in the salon IF they have an appointment. Children who misbehave will be asked to leave immediately. The staff and other patrons of The Purple Pinkie thank you for your cooperation.

Children in the Salon

Any child that comes to The Purple Pinkie must be supervised by an adult who is NOT getting a service at all times.  The salon is small and not equipped for entertaining small children.  You are NOT getting a good service when you are twisting in your chair constantly, trying to see what your child is doing in the other room.  We are NOT providing a good service to you when we are constantly watching out of the corner of our eye to make sure your child isn't drinking acetone or smacking their head off of our glass shelving.  Finally, some of your fellow clients, getting services, come to the salon to escape THEIR children, they don't want to listen to and watch your child.

We thank you for your cooperation, remember, if you must bring your child with you to your appointment, please be sure to bring an adult with you.

Broken Appointments

We have had a lot of new clients lately and unfortunately, a lot of them have been no-showing and cancelling at the last minute. Our friend, Holly, The FingerNailFixer created a great way to explain WHY we have a Cancellation/No Show Policy and WHY it is going to be strictly enforced in 2011. No more "Get Out of Jail Free Cards"

Broken Appointments

When you do not show up for your scheduled appointment, four people lose:

1. YOU, the client, do not receive the nail service and care that you need, which may result in service breakdown and costly repairs.

2. Other clients WHO NEED NAIL SERVICE AND CARE could not be seen because we scheduled that time for you exclusively.

3. OUR SALON loses because the nail professional that you were scheduled with is idle during your appointment time.

4. THE NAIL PROFESSIONAL loses because they are paid on commission. When they don't work, they don't earn a commission. Imaging showing up for work and being told "Sorry, between 1 and 2 we don't have any work for you to do. We previously HAD work for you to do, but the work didn't show up"

We schedule your time with us JUST FOR YOU. When you do not show up, or cancel with less than 6 hours notice, many people are affected. We can not find a client to fill your broken appointment on short notice and, as a result, you will be charged a fee, equal to half the amount of your missed appointment, which must be paid up front when making another appointment. If you NO SHOW an appointment, your fee will be 100% of the service missed.

Six hours notice to cancel or change an appointment is more than reasonable. Most salons and doctors offices require 24 hours notice.

We trust that you will be here for the time we have scheduled just for you. Thank you for allowing us to care for your nails and for being so understanding in this matter.

Purple Pinkie Policies

Cancellation Policy
Cancellations or rescheduling of appointments must be made with a minimum of 6 hours notice. If the appointment is canceled with less than 6 hours notice, you will be charged 50% of the price of the service. No shows will be charged full rate. Fee must be paid before new appointment is made.

Returned Check Policy
There is a $25 service charge for all returned checks, no matter what the reason.

Arrival Time
To ensure that all clients stay on schedule, please arrive on time or a few minutes early for your appointment. If you are more than 15 minutes late for your appointment, your service will be shortened or your appointment will be rescheduled and Cancellation Fees may apply.

Please try to arrive, no more than 15 minutes before your appointment time. We sometimes schedule breaks to eat or stretch and would hate to have to sit and watch us do this!

Children in the Salon
This is your time to relax, so for your comfort and the comfort of others, please make other appropriate childcare arrangements. Children should only be in the salon if they are receiving a service and must be supervised at all times. We have a lot of chemicals that little fingers should NOT touch.  If you must bring your child with you, children must be supervised by an adult not getting a service, at all times, so please make sure you bring someone else with you.